Terms and Conditions: Weekly Reward – Skullcandy Smokin’ Buds (True Black)
1. Promotional Overview
1.1. This promotion offers eligible Virgin Active members the opportunity to claim a reward consisting of one (1) pair of Skullcandy Smokin’ Buds True Wireless Earbuds (True Black), subject to availability and compliance with these Terms and Conditions.
1.2. The reward is supplied in partnership with Skullcandy South Africa.
2. Eligibility & Claiming
2.1. The promotion is open strictly to qualifying Virgin Active South Africa members who have met the specific weekly reward criteria communicated via the Virgin Active app or direct member messaging.
2.2. To claim the reward, eligible members must generate and copy their unique promotional voucher codes via the Virgin Active app.
2.3. Members will receive two distinct voucher codes:
Product Voucher Code: Covers 100% of the cost of the Skullcandy Smokin’ Buds (True Black).
Shipping Voucher Code: Covers 100% of standard delivery costs within South Africa.
2.4. Rewards are strictly non-transferable, non-assignable, and cannot be exchanged for cash, gym membership credits, or alternative products.
3. Redemption Process
3.1. Redemption must be completed online directly via the official Skullcandy South Africa online store (skullcandy.co.za).
3.2. To redeem:
Navigate to the Earbuds section and select Smokin’ Buds (True Black True Wireless).
Add the item to your shopping cart.
Proceed to checkout and enter your required contact and delivery details. (Note: You will not be required to enter banking details to complete a fully discounted reward order.)
Apply both unique codes at checkout: the Product Voucher Code and the Shipping Voucher Code. Ensure both discounts reflect before finalizing the order.
3.3. Expiry: Voucher codes are valid for a limited period as specified in the reward notification. Failure to apply the voucher codes prior to the stated expiry date will result in immediate forfeiture of the reward. Virgin Active and Skullcandy accept no responsibility for expired or unclaimed vouchers.
4. Delivery & Logistics
4.1. Standard delivery typically takes 2 to 4 business days (Monday through Friday, excluding public holidays) from the date of order confirmation.
4.2. Deliveries are handled by Skullcandy South Africa’s authorized courier partners and can only be fulfilled to valid residential or business physical addresses within the Republic of South Africa. Delivery to P.O. Boxes is not supported.
4.3. Virgin Active is not liable for delivery delays caused by incomplete address submission, courier operational delays, or force majeure events.
5. Stock Limits & Limitations
5.1. The reward is subject to overall stock availability. Virgin Active reserves the right to substitute the reward with an item of equal or higher value if stock constraints arise.
5.2. Limit of one (1) redemption per eligible member account.
5.3. Incorrectly applied, incomplete, or altered voucher codes will not be processed by the Skullcandy online store.
6. Product Warranty, Returns & Support
6.1. The Skullcandy Smokin’ Buds are covered by Skullcandy South Africa’s standard manufacturer warranty.
6.2. For hardware defects, technical troubleshooting, or order/delivery queries post-redemption, members must contact Skullcandy South Africa support directly via their website. Virgin Active does not handle physical product repairs, replacements, or technical support.
7. General Terms
7.1. Virgin Active and Skullcandy South Africa reserve the right to amend, suspend, or cancel this promotion or these Terms and Conditions at any time without prior notice in the event of unforeseen circumstances or abuse of the promotional system.
7.2. By claiming and redeeming the reward voucher codes, the member agrees to be bound by these Terms and Conditions as well as the standard online terms of use of skullcandy.co.za.
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