VIRGIN ACTIVE JULY 2026 CAMPAIGN TERMS & CONDITIONS

New Joiner Terms and Conditions

1. Adult Members Joining Virgin Active in July 2026

Adult members who join Virgin Active between 1 July 2026 and 31 July 2026, both dates included, on an eligible 12-month or 24-month membership may choose to benefit from one of the applicable July 2026 new joiner campaigns, subject to the qualifying criteria and exclusions set out below.

A member may not select more than one new joiner campaign benefit. Campaign benefits may not be combined unless expressly stated in these terms and conditions.

July Offers referenced in this document:

Public Campaigns: 

1. Public Campaign: Get Rewarded
2. Public Campaign: Unlock Premier
3. Public Campaign: HYROX / Personal Training Campaign
4. Public: Virgin Active Padel Wallet Offer
5. Public Campaign: Public Refurb Offer

Discovery Vitality and Momentum Multiply Campaigns

2.0 Discovery Vitality Premier Membership Campaign 

7.0  U14, Club-V & Club V Max Offers

8.0  Club V Complimentary Visits: Bring Your Child

More Information:

4.0 Hyrox PT Pack / PT Starter Pack Redemption Process

5.0 Playtomic Redemption Process

6.0 Important Public Campaign Conditions

9.0 General Conditions

1.1 Public Campaign: Get Rewarded

Join Virgin Active between 1 July 2026 and 31 July 2026, both dates included, on a 1-year or 2-year membership and enjoy:

Discounted Joining Fee

• R199 - Red & Life Centre Clubs
• R399 - Collection Country Clubs
• R599 - Collection Clubs

July on Us

No July pro-rata fees.

Tiered Rewards

Complete your Wellness Goal Checkpoints to get rewarded with monthly membership savings:

• 20% off August 2026: Upload a profile photo to your membership, download the Virgin Active App, complete your first visit by the 10^th of August, and remain in good standing.
• 30% off September 2026: Train 4 times in August 2026*, keep the Virgin Active App downloaded, and remain in good standing.
• 50% off October 2026: Train 4 times in September 2026*, keep the Virgin Active App downloaded, and remain in good standing.

*Refer to the detailed training cut-off dates at the end of this document.

Qualifying Criteria

• Available at Life Centre, Red, Collection and Collection Country Club clubs in South Africa, as well as Namibia and Botswana Virgin Active clubs.
• Applicable membership types: Club, Off Peak, Youth 14-23, Premier, Collection, Collection Country Club and Workplace Wellness Partners.
• Members must sign up between 1 July 2026 and 31 July 2026 and pay the applicable discounted joining fee.
• Membership must remain active, authorised and in good standing.

Exclusions - Public Get Rewarded

This offer excludes:

• Existing members, membership conversions or upgrades.
• Members are active within the last 30 days.
• Flexi or short-term membership options.
• Club-V, dependent, complimentary, staff, nominee, tenant or Vitality Legacy Club memberships.
• Public to Vitality or Public to Momentum memberships.
• Members joining on Discovery Vitality or Momentum Multiply benefit types.
• Members with arrears or disciplinary issues.
• Membership type changes.
• Club-V, Club-V Max or U14 joiners, ages 0-13.

Training Cut-Off Dates

To qualify for the September 2026 discount, the training window starts 30 days before the cut-off date or on the join date, if joined less than 30 days prior.

To Qualify for the September 2026 Discount

To qualify for the October 2026 discount, the training window starts 30 days before the cut-off date.

To Qualify for the October 2026 Discount

1.2 Public Campaign: Unlock Premier 

Join Virgin Active Life Centre club between 1 July 2026 and 31 July 2026 on a 1-year or 2-year membership and unlock Premier Member status till the 31^st of December 2026. This allows new joiners to pay the applicable club rate, whilst getting access to surrounding Virgin Active clubs (excluding Red, Collection and Collection Country Club). 

Plus Enjoy

Discounted Joining Fee

July on Us

No July pro-rata fees.

Qualifying Criteria

• Available at Life Centre clubs.
• Applicable membership types: Club and Youth 14-23, Workplace Wellness
• Members must sign up between 1 July 2026 and 31 July 2026 and pay the applicable discounted joining fee.
• New members will receive reciprocity from the first day their membership is authorized. 
• To keep Premier status the member should upload a profile photo to your membership, download the Virgin Active App, complete your first visit by the 10^th of August, and remain in good standing.

Exclusions – Unlock Premier This offer excludes:

This offer excludes:

• Members joining Collection (Alice Lane, Moses Mabhida, Menlyn Maine, Melrose Arch, Silo District), Collection Country Club (Point) or Red (Brackenfell, Okavango, Braamfontein, Little Falls Retail Crossing, Sammy Marks Square) Virgin Active Clubs. 
• Members joining Off Peak Collection, Collection Country Club, Discovery Vitality Joiners, Momentum Multiply Joiners. 
• Existing members, membership conversions or upgrades.
• Members are active within the last 30 days.
• Short-term or flexi membership types.
• Members joining on Public to Vitality or Public to Momentum membership type.
• Club-V, dependent, complimentary, staff, nominee, tenant or Vitality Legacy Club memberships.
• Members joining on Discovery Vitality Club Memberships or Momentum Multiply Club Memberships with their benefit.
• Members with arrears or disciplinary issues.
• Membership type changes.
• Club-V, Club-V Max or U14 joiners, ages 0-13.
• Members who have opted for any other campaign. New members joining must choose one of the campaigns and cannot have more than one campaign loaded for their membership at the time of joining. 

1.3 Public Campaign: HYROX / Personal Training Campaign

Join Virgin Active between 1 July 2026 and 31 July 2026 on a 1-year or 2-year membership and receive a complimentary 3 Pack Personal Training Voucher.

Members may choose one of the following:

• Training for the next upcoming HYROX? Opt in for the HYROX PT Starter Pack; or
• Looking for expert advice and a good start to achieve your unique goal? Opt in for the PT Intro Pack.

Plus Enjoy

Discounted Joining Fee

• R199 - Red & Life Centre Clubs
• R399 - Collection Country Clubs
• R599 - Collection Clubs

July on Us

No July pro-rata fees.

Qualifying Criteria

• Available at Life Centre, Red, Collection and Collection Country Club clubs.
• Applicable membership types: Club, Off Peak, Youth 14-23, Premier, Collection, Collection Country Club, Discovery Premier Membership, Momentum Multiply Premier Memberships and Workplace Wellness Partners.
• Members must sign up between 1 July 2026 and 31 July 2026 and pay the applicable discounted joining fee.
• The Personal Training Voucher must be redeemed by 20 August 2026.
• Membership must remain active, authorised and in good standing.

Exclusions - Public HYROX / Personal Training Campaign

This offer excludes:

• Existing members, membership conversions or upgrades.
• Members active within the last 30 days.
• Short-term or flexi memberships
• Club-V, dependent, complimentary, staff, nominee, tenant or Vitality Legacy Club memberships.
• Members joining on Discovery Vitality Club Memberships or Momentum Multiply Club Memberships with their benefit.
• Members with arrears or disciplinary issues.
• Membership type changes.
• Club-V, Club-V Max or U14 joiners, ages 0-13.
• Members who have opted for an alternative July Campaign.

1.4 Public: Virgin Active Padel Wallet Offer

Join Virgin Active between 1 July 2026 and 31 July 2026, both dates included, on an eligible 12-month or 24-month membership and choose the Virgin Active Padel Wallet Offer as your July new joiner campaign benefit.

Eligible members who select this offer will receive a Playtomic Wallet credit equal to:

The value of the member's first month's Virgin Active membership fee, plus an additional 20%.

The Playtomic Wallet credit may be used for bookings at any Virgin Active Padel club, regardless of the Virgin Active club or membership type the member joined on.

Eligible members will also continue to receive the usual 20% discount on Virgin Active Padel bookings, provided that their Playtomic account and Virgin Active membership are correctly set up, linked, active and in good standing, and provided that all other eligibility requirements are met.

Qualifying Criteria

• The members must join Virgin Active between 1 July 2026 and 31 July 2026, both dates included.
• The members must join on an eligible 12-month or 24-month contract.
• The members must select the Virgin Active Padel Wallet Offer at point of sale.
• The members must complete their first successful debit order and remain in good standing
• The member must Upload a profile photo to your Virgin Active membership, download the Virgin Active App and complete their first visit before the 10^th of August 2026.
• The members must remain active, authorised and in good standing.
• The members must have a valid Playtomic account.
• The members should use the same email address for their Virgin Active membership and Playtomic account to assist with account matching.
• The members must meet all other campaign eligibility requirements.

Applicable Membership Categories

The Virgin Active Padel Wallet Offer is available to the following new joiner membership categories only:

• Public memberships.
• Workplace Wellness memberships.
• Momentum Multiply Premier memberships.
• Vitality Premier memberships.

Exclusions - Virgin Active Padel Wallet Offer

This offer excludes:

• Existing members, membership conversions or upgrades.
• Members active within the last 30 days.
• Flexi or short-term membership options.
• Members joining on Discovery Vitality Club Memberships or Momentum Multiply Club Memberships with their benefit.
• Members joining on a Public to Vitality or Public to Momentum Membership.
• Club-V, dependent, complimentary, staff, nominee, tenant or Vitality Legacy Club memberships.
• Members with arrears or disciplinary issues.
• Membership type changes.
• Club-V, Club-V Max or U14 joiners, ages 0-13.
• Members who do not complete their first successful debit order or are not in good standing
• Members who do not select the Virgin Active Padel Wallet Offer at point of sale.
• Members who select or receive another new joiner campaign benefit.

Refer to the Virgin Active Padel Wallet Redemption at point 5. 

1.5 Public: Refurb Club Offer

Join Virgin Active between 1 July and 31 July 2026 on an eligible 12- or 24-month membership and receive an instant Premier access upgrade until 31 December 2026.

Refurb clubs will have a membership fee increase when the club reopens after refurbishment. New members who join in July will receive this refurb-related increase in line with existing members; however, they will not receive a further January 2027 increase.

Qualifying Criteria

• Available at the following clubs that are under-going refurb in July: Wembley Square, Century City, Randburg, Cascades, Westville
• Applicable membership types: All Premier and Club and Youth 14-23, Workplace Wellness, Discovery and Momentum Multiply.
• Members must sign up between 1 July 2026 and 31 July 2026 and pay the applicable discounted joining fee.
• New members will receive reciprocity from the first day their membership is authorised. 
• To keep Premier status the member should upload a profile photo to your membership, download the Virgin Active App, complete your first visit by the 10^th of August, and remain in good standing.

Exclusions – 

This offer excludes:

• All Virgin Active Clubs are outside of the list above.
• Existing members, membership conversions or upgrades.
• Members active within the last 30 days.
• Short-term or flexi membership types.
• Members joining on Public to Vitality or Public to Momentum membership type.
• Club-V, dependent, complimentary, staff, nominee, tenant or Vitality Legacy Club memberships.
• Members with arrears or disciplinary issues.
• Membership type changes.
• Club-V, Club-V Max or U14 joiners, ages 0-13.
• Members who have opted for any other campaign. New members joining must choose one of the campaigns and cannot have more than one campaign loaded for their membership at the time of joining. 

2. Discovery Vitality Premier Membership Campaign

Activate your gym benefit and join Virgin Active between 1 July 2026 and 31 July 2026 and enjoy:

• Reduced activation fee: R799 or less depending on club.
• Up to 50% off monthly membership fees for principal members.
• Up to 50% off monthly membership fees for adult dependents and Club-V / Club-V Max.
• July on Us, meaning no July pro-rata fees.

Plus, when an adult or adult dependent joins a Virgin Active Premier Membership in July, they 

may choose one of the following:

• Training for the next upcoming HYROX? Opt in for the HYROX PT Starter Pack; or
• Looking for expert advice and a good start to achieve your unique goal? Opt in for the PT Intro Pack.
• Looking to improving your ball skills? Opt in for the Virgin Active Padel Wallet Offer.

A member must choose one of the three options and cannot take advantage of all three offers.

Refer to the HYROX PT Pack / PT Starter Pack redemption process at point 4.

Refer to the Virgin Active Padel Wallet Offer at point 5. 

Qualifying Criteria

• The member must join Virgin Active between 1 July 2026 and 31 July 2026, both dates included.
• The member must join on an eligible 12-month Virgin Active Premier contract
• The member must ask the sales consultant to select the correct offer at Point of Sale
• The member must complete their first successful debit order or not in good standing
• The member must Upload a profile photo to your Virgin Active membership, download the Virgin Active App and complete their first visit before the 10^th of August 2026.
• If Padel Wallet option is selected, the member must have a valid Playtomic account.
• In the case the new member selects the Padel Wallet promotion, the member should use the same email address for their Virgin Active membership and Playtomic account to assist with account matching.
• The members must meet all other campaign eligibility requirements for whichever offer they choose.

Exclusions

This offer excludes:

• Existing members or membership conversions.
• Members active within the last 30 days.
• Members with arrears or disciplinary issues.
• Anyone under 18.
• Anyone not residing in South Africa.
• Non-Premier Vitality memberships
• Members who select another new joiner campaign benefit.
• Public to Vitality memberships.
• Excludes Namibia and Botswana.

This offer is valid for new members at Virgin Active South Africa only.

Vitality Virgin Active memberships must be active and authorised in July 2026.

For further details, refer to the Vitality Gym Benefit Terms and Conditions.

3. Momentum Multiply Premier Membership Campaign

Momentum Multiply Inspire or Engage members with a Health Heart Score qualify for the 10% gym discount at Virgin Active.

Momentum Inspire Plus or Engage Plus members with a Health Heart Score who complete a health and fitness assessment, either in person or on the Multiply App, can combine their scores to determine their Rewards Level. The Reward Level achieved determines the discount that will be applied to Virgin Active membership.

Gym Benefit Discounts

• Level 1 = 10% discount.
• Level 2 = 25% discount.
• Level 3 = 30% discount.
• Level 4 = 40% discount.
• Level 5 = 50% discount.

Activate your gym benefit and join Virgin Active between 1 July 2026 and 31 July 2026 and enjoy:

• Reduced activation fee: R0.
• Up to 50% off monthly membership fees for principal members.
• Up to 50% off monthly membership fees for adult dependents and Club-V / Club-V Max.
• July on Us, meaning no July pro-rata fees.

Plus, when an adult or adult dependent joins a Virgin Active Premier Membership in July, they 

may choose one of the following:

• Training for the next upcoming HYROX? Opt in for the HYROX PT Starter Pack; or
• Looking for expert advice and a good start to achieve your unique goal? Opt in for the PT Intro Pack.
• Looking to improve your ball skills? Opt in for the Virgin Active Padel Wallet Offer.

A member must choose one of the three options and cannot take advantage of all three offers.

Refer to the HYROX PT Pack / PT Starter Pack redemption process at point 4.

Refer to the Virgin Active Padel Wallet Offer at point 5. 

Qualifying Criteria

• The member must join Virgin Active between 1 July 2026 and 31 July 2026, both dates included.
• The member must join on an eligible 12-month Virgin Active Premier contract
• The member must ask the sales consultant to select the correct offer at Point of Sale
• The member must complete their first successful debit order or remain in good standing
• The member must Upload a profile photo to your Virgin Active membership, download the Virgin Active App and complete their first visit before the 10^th of August 2026.
• If the Padel Wallet campaign was selected, the member must have a valid Playtomic account.
• In the case of the new member selecting the Padel Wallet promotion, the member should use the same email address for their Virgin Active membership and Playtomic account to assist with account matching.

The members must meet all other campaign eligibility requirements for whichever offer they choose

Exclusions

This offer excludes:

• Existing members or membership conversions.
• Members active within the last 30 days.
• Members with arrears or disciplinary issues.
• Public to Momentum Membership joiners
• Anyone under 18.
• Anyone not residing in South Africa.
• Members who select another new joiner campaign benefit.
• Namibia and Botswana new joiners

This offer is valid for new members at Virgin Active South Africa only.

Momentum Virgin Active memberships must be active and authorised in July 2026.

For further details, refer to the Momentum Multiply Gym Benefit Terms and Conditions.

4. HYROX PT Pack / PT Starter Pack Redemption Process

• Sales Loads Member: The Sales Consultant adds the HYROX PT Pack or PT Starter Pack as the promotion.
• Member Joins the App: The member downloads the Virgin Active App and creates their profile.
• Member Finds Voucher in Rewards Section of App: The voucher appears automatically under Rewards.
• Member Copies the Voucher Code: Unique code example: HYROX-3PK-FREE2026.
• Reminder: The member must redeem their voucher in the App by no later than 20 August 2026.
• Member Selects: PT & 3-Pack. The member browses experts / Personal Trainers, chooses trainers and package.
• Member Applies Code at Checkout: The member enters the code and the total becomes R0.
• PT Gets Notified: The Personal Trainer receives a purchase alert within the app.
• PT Contacts Member: The Personal Trainer contacts the member within 24 hours to book the first session.

Key Conditions

• Redemption Window: The voucher must be redeemed, meaning applied at checkout, by no later than 20 August 2026.
• Session Completion: All 3 sessions must be completed within 90 calendar days of redemption. No extensions.
• No other packages qualify.
• New Members Only: New members joining on the Public Offer in July cannot choose both the PT Package offer and the Rewards Offer. They must choose either one or the other.
• Members joining on the Public Offer may apply this promotion to any Public Club or Premier Membership Type.
• Members joining Virgin Active with their Vitality or Momentum Multiply benefit only qualify for the PT Package offer if they have selected to join on a Vitality Premier or Momentum Multiply Premier Membership Type.
• Existing members are not eligible.
• PT Assignment: Virgin Active assigns a Personal Trainer based on demand and capacity. Member selection is not guaranteed.
• No-Show Policy: Sessions must be booked at least 24 hours in advance. No-shows without 12 hours notice count as completed.
• Active Membership: The member must maintain an active membership in good standing to continue taking advantage of their PT Pack. Cancellation means sessions are forfeited.
• Non-Transferable: Single use, linked to the member profile. Cannot be shared, resold or combined with other offers.
• Audit Rights: Virgin Active may conduct spot-check audits. Fraudulent claims may result in disciplinary action.

5. Playtomic Redemption Process

Playtomic Wallet Allocation Process

Virgin Active will provide Virgin Active Padel with a list of eligible new members who joined during July 2026 and who have kept their account in good standing.

This list will be provided to Virgin Active Padel by 12 August 2026.

Virgin Active Padel will attempt to match the eligible member's Virgin Active details to their Playtomic account. Where the member's Playtomic account is correctly set up and successfully matched, Virgin Active Padel will load the applicable wallet credit to the member's Playtomic Wallet by the 15^th of August 2026.

Members Who Have Not Set Up Their Playtomic Account

Where an eligible member appears on the eligible member list but has not yet set up their Playtomic account, the member will have until 15 October 2026 to claim their wallet amount.

Virgin Active Padel will continue to attempt to match eligible members and load wallet credits as Playtomic accounts are correctly set up.

Any unclaimed Playtomic Wallet allocation after 15 October 2026 will expire.

Wallet Use

The Playtomic Wallet credit:

• May be used at any Virgin Active Padel club.
• Is subject to Virgin Active Padel booking availability.
• Is subject to the standard Virgin Active Padel and Playtomic booking terms and conditions.
• Is not transferable.
• May not be exchanged for cash.
• May not be refunded.
• May not be used with another new joiner campaign benefit unless expressly stated.
• May be withheld, reversed or declined where there is abuse, fraud, cancellation, failed debit order or ineligibility.

Padel Booking Discount

Eligible Virgin Active members may also receive the usual 20% discount on Virgin Active Padel bookings, provided that:

• Their Virgin Active membership is active and in good standing.
• Their Playtomic account is correctly set up.
• Their Virgin Active membership and Playtomic account are correctly linked.
• They meet all other eligibility requirements for the Virgin Active Padel discount.

The 20% Virgin Active Padel booking discount is separate from the Playtomic Wallet credit and remains subject to the standard Virgin Active Padel booking discount terms.

Member Queries

For queries about eligibility, Virgin Active will check the member's eligibility by confirming the relevant notes on iTensity.

Where the member is eligible and requires assistance with the Playtomic Wallet allocation, Virgin Active may confirm with Virgin Active Padel to assist with loading or correcting the wallet details.

Where members require assistance setting up their Playtomic app or Playtomic account, they may be directed to a Virgin Active Padel club for support.

6. Important Public Campaign Conditions

Members who join Virgin Active in July on any of the above Public Campaigns may not transfer their membership to another benefit, such as Vitality or Momentum, within 6 months of joining.

Members who wish to transfer their membership within 6 months should join the Public to Vitality or Public to Momentum membership type with no promotion. In this case, a member joining in July may transfer their membership type within 6 months.

A member cannot take advantage of more than one new joiner campaign within a 12-month period.

7. U14, Club-V & Club-V Max Offers

Join between 1 July 2026 and 31 July 2026 and receive:

• No joining fee.
• No access device fee.
• No July pro-rata.
• Rest of July on us, meaning complimentary July access.

Plus:

8. Club-V Complimentary Visits: Bring Your Child

Between 1 July 2026 and 31 July 2026, parents or legal guardians may bring children for two free visits.

Conditions

• Children aged 6 weeks to 13 years: Club-V up to 9 years; Club-V Max up to 13 years.
• Parent or guardian does not need to be a member.
• On arrival: complete guest register and disclaimer; present ID, driver license and proof of guardianship; sign child in at Club-V.
• Existing members must complete a child disclaimer for each visit.

9. General Conditions

• Membership must be active and authorised in July 2026.
• Only one new joiner campaign benefit applies per 12-month or 24-month contract.
• Members should not cancel within cooling-off or commitment periods if they wish to retain rewards.
• Discounts, wallet credits and voucher benefits apply only while the member is in good standing.
• Offers cannot be exchanged for cash or refunds.
• Facilities vary by club.
• Members are responsible for their own tax advice.
• Rewards, wallet credits and vouchers cannot be combined with other promotions unless expressly stated.
• All benefits apply only if these terms are accepted and met.
• Virgin Active reserves the right to amend, suspend or terminate this promotion at any time, subject to applicable law.
• For queries, please contact your nearest Virgin Active Club.