Terms and Conditions: New Joiners October

VIRGIN ACTIVE OCTOBER 2026 CAMPAIGN TERMS & CONDITIONS

New Joiner Terms and Conditions

1. Adult Members Joining Virgin Active in October 2026

Adult members who join Virgin Active between 1 October 2026 and 31 October 2026, both dates included, on an eligible 12-month or 24-month membership may choose to benefit from one of the applicable October 2026 new joiner campaigns, subject to the qualifying criteria and exclusions set out below.

A member may not select more than one new joiner campaign benefit. Campaign benefits may not be combined unless expressly stated in these terms and conditions.

October Offers referenced in this document:

Public Campaigns: 

1.1    Public Campaign: Get Rewarded: 20% Off for 12 months

1.2    Public Campaign: Black Friday in October

1.3    Public Campaign: HYROX / Personal Training Campaign

1.4    Public Campaign: Public Refurb Offer

Discovery Vitality and Momentum Multiply Campaigns

2.0 Discovery Vitality Premier Membership Campaign 

3.0    Momentum Multiply Premier Membership Campaign

6.0  U14, Club-V & Club V Max Offers

7.0  Club V Complimentary Visits: Bring Your Child

More Information:

4.0 Hyrox PT Pack / PT Starter Pack Redemption Process

5.0 Important Public Campaign Conditions

8.0 General Conditions

1.1) Public Campaign: Get Rewarded: 20% off for 12 months

Join Virgin Active between 1 October 2026 and 31 October 2026, both dates included, on a 1-year or 2-year membership and enjoy:

Discounted Joining Fee

•    R199 - Red & Life Centre Clubs

October on Us

No October pro-rata fees.

How it works:

-Complete your Wellness Goal Checkpoints to receive 20% off your monthly membership fee for 12 months:

-20% off November 2026 through October 2027.

-Month 1: Complete your first visit by the 10th of November 2026, download your Virgin Active App and take your profile picture and remain in good standing.

-Months 2-12: Train 4 times per month, keep the Virgin Active App downloaded, and remain in good standing.

Qualifying Criteria

•    Available at Life Centre, Red clubs in South Africa, as well as Namibia and Botswana Virgin Active clubs.

•    Applicable membership types: Club, Off Peak, Youth 14-23, Premier and Workplace Wellness Partners.

•    Members must sign up between 1 October 2026 and 31 October 2026 and pay the applicable discounted joining fee.

•    Membership must remain active, authorised and in good standing.

•    Members must train at least 4 separate days per calendar month to receive their discount for the following month’s debit order run. If the 4-time-per-month training rule is not met, the discount will not be granted, but training for the subsequent month can still be achieved to get the next discount opportunity.

Exclusions - Public Get Rewarded

This offer excludes:

•    Collection, Collection Country Club and Collection Urban

•    Existing members, membership conversions or upgrades.

•    Members active within the last 30 days.

•    Flexi, month to month or short-term membership options.

•    Members joining on Discovery Vitality Benefit or Momentum Multiply Benefit.

•    Members joining on a Public to Vitality or Public to Momentum Membership.

•    Club-V, dependent, complimentary, staff, nominee, tenant or Vitality Legacy Club memberships.

•    Members with arrears or disciplinary issues.

•    Membership type changes.

•    Club-V, Club-V Max or U14 joiners, ages 0-13.

•    Members who do not meet the qualifying criteria or follow correct redemption procedures.

•    Members who select or receive another new joiner campaign benefit. Members can only take advantage of one campaign at any given time. 

1.2 Black Friday in October

Join Virgin Active Life Centre on a 12-month Club Membership between 1 and 31 October 2026 and enjoy an exclusive discounted monthly rate for the next 12 months!

Club    12 Month Club Membership Discounted Price Point for October

•    Polokwane    R399

•    Wonderpark, Klerksdorp    R449

•    Athlone, Bluff, East London, Fichardt Park, Horizon View, Kenilworth, Middelburg, Milpark, Montana, Northgate, Pietermaritzburg, Rustenburg, The Atrium, Vereeniging, Welkom, Mitchells Plain, N1 City, Amanzimtoti,     R499

•    Kimberley, Vanderbijl Park, Watermeyer Park, Wonderboom, Carlswald    R549

•    Balfour Park, Greenacres, Krugersdorp, Lenasia, Pavillion, Sandton CBD    R599

•    George    R649

•    Beacon Bay, Cornubia, Cradlestone, Kloof, Maerua Mall, Northridge Mall, Richards Bay, Sun Valley, Sunward Park, The Sanctuary, Eastgate, Thornhill, Edenglen, Mbombela, Cedar Square    R699

•    Faerie Glen, Glen Acres, Paarl    R749

•    Kleine Kuppe, Loftus, Sandton, Vodaworld    R799

•    Cresta    R849

•    Kings Park    R899

•    Little Falls, Greenstone Park    R999

Plus Enjoy

Discounted Joining Fee

•    R199 - Life Centre Clubs

October on Us

No October pro-rata fees.

How it works:

-Complete your Wellness Goal Checkpoints to maintain your Black Friday discounted membership rate.

-If you do not meet the minimum training requirement of 4 times per month in one month, you can still meet the 4-times-per-month training requirement in the following month to qualify for that month’s discount.

-Month 1: Complete your first visit by the 10th of November 2026, download your Virgin Active App and take your profile picture and remain in good standing.

-Months 2-12: Train 4 times per month, keep the Virgin Active App downloaded, and remain in good standing.

Qualifying Criteria

•    Available at Selected Life Centre clubs: Polokwane, Wonderpark, Klerksdorp, Athlone, Kenilworth, Mitchells Plain, N1 City, East London, Bluff, The Atrium, Amanzimtoti, Pietermaritzburg, Montana, Rustenburg, Middelburg, Horizon View, Milpark, Northgate, Fichardt Park, Vereeniging, Welkom, Kimberley, Vanderbijl Park, Watermeyer Park, Wonderboom, Carlswald, Balfour Park, Greenacres, Krugersdorp, Lenasia, Pavillion, Sandton CBD, George, The Sanctuary, Sun Valley, Beacon Bay, Cornubia, Kloof, Richards Bay, Maerua Mall, Faerie Glen, Thornhill, Cedar Square, Mbombela, Cradlestone, Eastgate, Edenglen, Sunward Park, Northridge Mall, Glen Acres, Paarl, Kleine Kuppe, Loftus, Sandton, Vodaworld, Cresta, Kings Park, Little Falls, Greenstone Park.

•    Applicable membership types: Public 12 Month Club Membership

•    Members must sign up between 1 October 2026 and 31 October 2026 and pay the applicable discounted joining fee and receive the applicable limited time only 12-month monthly price point as per above table

•    Members must train at least 4 times on separate days per calendar month to receive their discount for the following month’s debit order run. If the 4 times per month training rule is not met, the discount will not be granted, but training for the subsequent month can still be achieved to get the next discount opportunity.

Exclusions – 

This offer excludes:

•    Members joining at any Virgin Active club, not identified in the qualifying list of clubs in above table.

•    Existing members, membership conversions or upgrades.

•    Members active within the last 30 days.

•    Flexi, month to month or short-term membership options.

•    Members joining on Discovery Vitality Club Memberships or Momentum Multiply Club Memberships with their benefit.

•    Members joining on a Workplace Wellness Benefit

•    Members joining on a Public to Vitality or Public to Momentum Membership.

•    Club-V, dependent, complimentary, staff, nominee, tenant or Vitality Legacy Club memberships.

•    Members with arrears or disciplinary issues.

•    Membership type changes.

•    Club-V, Club-V Max or U14 joiners, ages 0-13.

•    Members who do not meet the qualifying criteria or follow correct redemption procedures.

•    Members who select or receive another new joiner campaign benefit. Members can only take advantage of one campaign at any given time. 

1.3 Public Campaign: HYROX / Personal Training Campaign

Join Virgin Active between 1 October 2026 and 31 October 2026 on a 1-year or 2-year membership and receive a complimentary 3 Pack Personal Training Voucher.

Members may choose one of the following:

•    Training for the next upcoming HYROX? Opt in for the HYROX PT Starter Pack; or

•    Looking for expert advice and a good start to achieve your unique goal? Opt in for the PT Intro Pack.

Plus Enjoy

Discounted Joining Fee

•    R199 - Red & Life Centre Clubs

•    R399 - Collection Country Clubs

•    R399 – Collection Urban Clubs

•    R599 - Collection Clubs

October on Us

No October pro-rata fees.

Qualifying Criteria

•    Available at Life Centre, Red, Collection and Collection Country and Collection Urban clubs.

•    Applicable membership types: Club, Off Peak, Youth 14-23, Premier, Collection, Collection Country Club, Collection Urban, Discovery Premier Membership, Momentum Multiply Premier Memberships and Workplace Wellness Partners.

•    Members must sign up between 1 October 2026 and 31 October 2026 and pay the applicable discounted joining fee.

•    The Personal Training Voucher must be redeemed by 20 November 2026.

•    Membership must remain active, authorised and in good standing.

Exclusions - Public HYROX / Personal Training Campaign

This offer excludes:

•    Existing members, membership conversions or upgrades.

•    Members active within the last 30 days.

•    Flexi, month to month or short-term membership options.

•    Members joining on Discovery Vitality Club Memberships or Momentum Multiply Club Memberships with their benefit.

•    Members joining on a Public to Vitality or Public to Momentum Membership.

•    Club-V, dependent, complimentary, staff, nominee, tenant or Vitality Legacy Club memberships.

•    Members with arrears or disciplinary issues.

•    Membership type changes.

•    Club-V, Club-V Max or U14 joiners, ages 0-13.

•    Members who do not meet the qualifying criteria or follow correct redemption procedures.

•    Members who select or receive another new joiner campaign benefit. Members can only take advantage of one campaign at any given time. 

1.4 Public Refurb Club Offer

Join Virgin Active, Westville between the 1st of October and 17 October 2026, on any eligible 12- or 24-month membership and receive an instant Premier access upgrade until 31 January 2027.

Refurb clubs will have a membership fee increase when the club reopens after refurbishment. New members who join in October will receive this refurb-related increase in line with existing members; however, 

they will not receive a further January 2027 increase.

Qualifying Criteria

•    Available at the following club that is under-going refurb in October: Virgin Active Westville

•    Applicable membership types: All Premier and Club and Youth 14-23, Workplace Wellness, Discovery and Momentum Multiply.

•    Members must sign up between 1 October 2026 and 17 October 2026 and pay the applicable discounted joining fee.

•    New members will receive reciprocity from the first day their membership is authorized. 

•    To keep Premier status the member should upload a profile photo to your membership, download the Virgin Active App, complete your first visit by the 10th of November, and remain in good standing.

Exclusions – 

This offer excludes:

•    Existing members, membership conversions or upgrades.

•    Members active within the last 30 days.

•    Flexi or short-term membership options.

•    Members joining on Discovery Vitality Club Memberships or Momentum Multiply Club Memberships with their benefit.

•    Members joining on a Public to Vitality or Public to Momentum Membership.

•    Club-V, dependent, complimentary, staff, nominee, tenant or Vitality Legacy Club memberships.

•    Members with arrears or disciplinary issues.

•    Membership type changes.

•    Club-V, Club-V Max or U14 joiners, ages 0-13.

•    Members who do not meet the qualifying criteria or follow correct redemption procedures.

•    Members who select or receive another new joiner campaign benefit. Members can only take advantage of one campaign at any given time. 

2.0 Discovery Vitality Premier Membership Campaign

Activate your gym benefit and join Virgin Active between 1 October 2026 and 31 October 2026 and enjoy:

•    Reduced activation fee: R799 or less depending on club.

•    Up to 50% off monthly membership fees for principal members.

•    Up to 50% off monthly membership fees for adult dependents and Club-V / Club-V Max.

•    October on Us, meaning no October pro-rata fees.

Plus, when an adult or adult dependent joins a Virgin Active Premier Membership in October, they 

may choose one of the following:

•    Training for the next upcoming HYROX? Opt in for the HYROX PT Starter Pack; or

•    Looking for expert advice and a good start to achieve your unique goal? Opt in for the PT Intro Pack.

Refer to the HYROX PT Pack / PT Starter Pack redemption process at point 4.

Qualifying Criteria

•    The member must join Virgin Active between 1 October 2026 and 31 October 2026, both dates included.

•    The member must join on an eligible 12-month Virgin Active Premier contract

•    The member must ask the sales consultant to select the correct offer at Point of Sale

•    Membership must remain active, authorised and in good standing.

•    The member must Upload a profile photo to your Virgin Active membership, download the Virgin Active App and complete their first visit before the 10th of November 2026.

•    The members must meet all other campaign eligibility requirements for whichever offer they choose.

•    A member must choose one of the two options and cannot take advantage of both offers.

Exclusions

This offer excludes:

•    Existing members, membership conversions or upgrades.

•    Members active within the last 30 days.

•    Flexi or short-term membership options.

•    Members joining on a Public to Vitality

•    Club-V, dependent, complimentary, staff, nominee, tenant or Vitality Legacy Club memberships.

•    Members with arrears or disciplinary issues.

•    Membership type changes.

•    Club-V, Club-V Max or U14 joiners, ages 0-13.

•    Members who do not meet the qualifying criteria or follow incorrect redemption procedures.

•    Members who select or receive another new joiner campaign benefit. Members can only take advantage of one campaign at any given time. 

•    Excludes Namibia and Botswana.

This offer is valid for new members at Virgin Active South Africa only.

Vitality Virgin Active memberships must be active and authorised in October 2026.

For further details, refer to the Vitality Gym Benefit Terms and Conditions.

3.0 Momentum Multiply Premier Membership Campaign

Momentum Multiply Inspire or Engage members with a Health Heart Score qualify for the 10% gym discount at Virgin Active.

Momentum Inspire Plus or Engage Plus members with a Health Heart Score who complete a health and fitness assessment, either in person or on the Multiply App, can combine their scores to determine their Rewards Level. The Reward Level achieved determines the discount that will be applied to Virgin Active membership.

Gym Benefit Discounts

•    Level 1 = 10% discount.

•    Level 2 = 25% discount.

•    Level 3 = 30% discount.

•    Level 4 = 40% discount.

•    Level 5 = 50% discount.

Activate your gym benefit and join Virgin Active between 1 October 2026 and 31 October 2026 and enjoy:

•    Reduced activation fee: R0.

•    Up to 50% off monthly membership fees for principal members.

•    Up to 50% off monthly membership fees for adult dependents and Club-V / Club-V Max.

•    October on Us, meaning no October pro-rata fees.

Plus, when an adult or adult dependent joins a Virgin Active Premier Membership in October, they 

may choose one of the following:

•    Training for the next upcoming HYROX? Opt in for the HYROX PT Starter Pack; or

•    Looking for expert advice and a good start to achieve your unique goal? Opt in for the PT Intro Pack.

Refer to the HYROX PT Pack / PT Starter Pack redemption process at point 4.

Qualifying Criteria

•    The member must join Virgin Active between 1 October 2026 and 31 October 2026, both dates included.

•    The member must join on an eligible 12-month Virgin Active Premier contract

•    The member must ask the sales consultant to select the correct offer at Point of Sale

•    Membership must remain active, authorised and in good standing.

•    The member must Upload a profile photo to your Virgin Active membership, download the Virgin Active App and complete their first visit before the 10th of November 2026.

•    The members must meet all other campaign eligibility requirements for whichever offer they choose

•    A member must choose one of the two options and cannot take advantage of both offers.

Exclusions

This offer excludes:

•    Existing members, membership conversions or upgrades.

•    Members active within the last 30 days.

•    Flexi or short-term membership options.

•    Members joining on a Public to Momentum Membership.

•    Club-V, dependent, complimentary, staff, nominee, tenant or Legacy Club memberships.

•    Members with arrears or disciplinary issues.

•    Membership type changes.

•    Club-V, Club-V Max or U14 joiners, ages 0-13.

•    Members who do not meet the qualifying criteria or follow incorrect redemption procedures.

•    Members who select or receive another new joiner campaign benefit. Members can only take advantage of one campaign at any given time. 

•    Excludes Namibia and Botswana.

This offer is valid for new members at Virgin Active South Africa only.

Multiply Virgin Active memberships must be active and authorised in October 2026.

For further details, refer to the Momentum Gym Benefit Terms and Conditions.

4. HYROX PT Pack / PT Starter Pack Redemption Process

•    Sales Loads Member: The Sales Consultant adds the HYROX PT Pack or PT Starter Pack as the promotion.

•    Member Joins the App: The member downloads the Virgin Active App and creates their profile.

•    Member Finds Voucher in Rewards Section of App: The voucher appears automatically under Rewards.

•    Member Copies the Voucher Code: Unique code example: HYROX-3PK-FREE2026.

•    Reminder: The member must redeem their voucher in the App by no later than November

•    Member Selects: PT & 3-Pack. The member browses experts / Personal Trainers, chooses trainers and package.

•    Member Applies Code at Checkout: The member enters the code and the total becomes R0.

•    PT Gets Notified: The Personal Trainer receives a purchase alert within the app.

•    PT Contacts Member: The Personal Trainer contacts the member within 24 hours to book the first session.

Key Conditions

•    Redemption Window: The voucher must be redeemed, meaning applied at checkout, by no later than 20 November 2026.

•    Session Completion: All 3 sessions must be completed within 90 calendar days of redemption. No extensions.

•    No other packages qualify.

•    New Members Only: New members joining on the Public Offer in October cannot choose both the PT Package offer and the Rewards Offer. They must choose either one or the other.

•    Members joining on the Public Offer may apply this promotion to any Public Club or Premier Membership Type.

•    Members joining Virgin Active with their Vitality or Momentum Multiply benefit only qualify for the PT Package offer if they have selected to join on a Vitality Premier or Momentum Multiply Premier Membership Type.

•    Existing members are not eligible.

•    PT Assignment: Virgin Active assigns a Personal Trainer based on demand and capacity. Member selection is not guaranteed.

•    No-Show Policy: Sessions must be booked at least 24 hours in advance. No-shows without 12 hours notice count as completed.

•    Active Membership: The member must maintain an active membership in good standing to continue taking advantage of their PT Pack. Cancellation means sessions are forfeited.

•    Non-Transferable: Single use, linked to the member profile. Cannot be shared, resold or combined with other offers.

•    Audit Rights: Virgin Active may conduct spot-check audits. Fraudulent claims may result in disciplinary action.

5. Important Public Campaign Conditions

•    Members who join Virgin Active in October on any of the above Public Campaigns may not transfer their membership to another benefit, such as Vitality or Momentum, within 6 months of joining.

•    Members who wish to transfer their membership within 6 months should join the Public to Vitality or Public to Momentum membership type with no promotion. In this case, a member joining in October may transfer their membership type within 6 months.

•    A member cannot take advantage of more than one new joiner campaign within a 12-month period.

6. U14, Club-V & Club-V Max Offers

Join between 1 October 2026 and 31 October 2026 and receive:

•    No joining fee.

•    No access device fee.

•    No October pro-rata.

•    Rest of October on us, meaning complimentary October access.

Plus:

•    Qualify for additional adult dependent and child gym benefits with Vitality and Multiply, where applicable.

7. Club-V Complimentary Visits: Bring Your Child

Between 1 October 2026 and 31 October 2026, parents or legal guardians may bring children for two free visits.

Conditions

•    Children aged 6 weeks to 13 years: Club-V up to 9 years; Club-V Max up to 13 years.

•    Parent or guardian does not need to be a member.

•    On arrival: complete guest register and disclaimer; present ID, driver license and proof of guardianship; sign child in at Club-V.

•    Existing members must complete a child disclaimer for each visit.

8. General Conditions

•    Membership must be active and authorised in October 2026.

•    Only one new joiner campaign benefit applies per 12-month or 24-month contract.

•    Members should not cancel within cooling-off or commitment periods if they wish to retain discounts or other benefits.

•    Discounts and voucher benefits apply only while the member is in good standing.

•    Offers cannot be exchanged for cash or refunds.

•    Facilities vary by club.

•    Members are responsible for their own tax advice.

•    Rewards and vouchers cannot be combined with other promotions unless expressly stated.

•    All benefits apply only if these terms are accepted and met.

•    Virgin Active reserves the right to amend, suspend or terminate this promotion at any time, subject to applicable law.

•    For queries, please contact your nearest Virgin Active Club.