Invite a friend Terms and Conditions.

From 1 April 2025, Existing Virgin Active members can refer a friend via the Virgin Active APP and get 50% off a month’s membership fees:

• Existing Virgin Active members who refer a friend who joins Virgin Active will receive 50% off their monthly membership fee subject to the following terms and conditions set out below 
• Eligibility: (see exclusions below)
  • Existing Member: This offer only applies to adult Virgin Active Members:

• who have an active 1 year- or 2-year paying membership approved and showing as such on the Virgin Active member database before 1 April 2025;
• who are in good standing with Virgin Active and account is not in arrears;
• in South Africa, Botswana or Namibia; and
• who have downloaded the Virgin Active APP prior to the referral.
• Referred Friend(s) must:
• Not be an existing member with Virgin Active (this offer does not apply to any upgrading, downgrading or transferring of any existing membership) nor have had an active and authorised membership as per the Virgin Active member database within the last 6 months; 
• Sign up for a 1 year- or 2-year Virgin Active adult, or youth 18-23 years membership type in South Africa, Botswana or Namibia; 
• Keep their account in good standing and not accumulate arrears; and 
• Download the Virgin Active APP in their joining month. 

• Exclusions: The following members and membership types are excluded from this offer (for either or both the Existing Member and Referred Friend):
  • Members under 18 years old, or Club-V joiners; and 
  • Short term, 3-month, complimentary, Virgin Active staff or tenant membership type.
• Referral Process:
  • Referrals must be made via the VA APP, email link or website portal in order to qualify.
  • Only one Existing Member may benefit from a single referral. If multiple Existing Members refer the same friend, then the first Existing Member to refer them (as determined by Virgin Active in its sole and absolute discretion should this be in dispute) will receive the discounted month. Once the new member has joined, no subsequent claims of a referral for this member will qualify for this offer.
  • An Existing Member can refer up to as many friends as they wish in a calendar year but are only entitled to a maximum of 6 discounted months in a calendar year.
  • Referrals given that did not result in a free of discounted month as a result of this limit are not automatically rolled over into the following calendar year.
• Additional conditions:
  • Once the Referred Friend has joined, both the new joiner/Referred Friend and Existing Member need to keep their account in good standing / not accumulate arrears. 
  • The Existing Member will qualify for a 50% discount on their membership fees for the month following the month of first payment for the referred friend subject to the remaining terms set out herein.
  • The Referred Friend’s membership contract must not be subsequently cancelled or terminated within the residual cooling-off period in order for the referring Existing Member to qualify for the discounted month.
  • The Referred Friends membership contract must not be moved to Freeze status, nor should they be benefitting from a Retention Offer prior to the discount being applied in order for the referring Existing Member to qualify for the discounted month.
  • The Existing Member cannot be benefitting from a Retention Offer prior to the discount being applied.
  • Should the Existing Member elect to Freeze their membership prior to the discount being applied, their discount will be limited to a 50% of the applicable Freeze Fee for that membership for that month.  
• Existing Members receive 50% off their months membership fees as follows:
  • Debit order: Members who have monthly debit orders for their qualifying membership contracts will receive a 50% discount off one month’s debit order (for each qualifying referral) once all the conditions of this offer have been met, which will reflect as a credit to their account equivalent to 50% of their monthly membership fee payable for that month  In other words, the discounted monthly fee will reflect as a credit to the Existing Member’s account which will be calculated according to the membership fee payable for the month that they qualify for this offer. This credit cannot be used to write off arrears or for any other reason, nor exchanged for cash, nor any other rebate. The Existing Member cannot elect or request which month they wish to receive the discount in. This discounted month will be allocated (at Virgin Active’s sole discretion) once all the conditions of this offer have been met and consequently this free month may coincide with a month during which the Existing Member is already benefiting from another Virgin Active campaign or offer.
  • Cash upfront: Members who have paid cash upfront for their qualifying membership contract will receive 15 consecutive calendar days added to the end of their membership term (i.e. an additional 15 calendar days free of charge will apply). The Existing Member cannot request a refund of 15 days membership fee already paid. The Existing Member will receive 15 days free of charge as set out above, and nothing in these terms and conditions entitles Existing Members to claim any amounts from Virgin Active and Virgin Active is not liable for any amounts.  
• The new joiner / Referred Friend may receive any benefits from any other campaign running that month for new joining members.
• Unless expressly stated otherwise in these Terms and Conditions, membership upgrades, downgrades and/or transfers of any nature are expressly excluded from this campaign.
• This promotional offer cannot be exchanged for cash or some other rebate.
• This offer is applicable to Collection Club members.
• This campaign is applicable in South Africa, Namibia and Botswana. 
• Virgin Active reserves the right to amend the Terms and Conditions of this offer and / or campaign at any time, with or without notice, and at our sole discretion.