My app isn't working

Modified on Mon, 10 Feb at 4:23 PM

Sorry to hear that. Let's sorted this out. First, check that you’re using the latest version of our app. Download for Android here and if you have an iPhone, here. If you’re all up to date but still stuck, try resetting your password. If you can’t reset your password, call us on 0860 200 911 or reach out to getintouch@virginactive.co.za. We’ve got you!

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