Virgin Active November 2025 Campaign Terms & Conditions

Public Offer: Join in November 2025

Join Virgin Active on a 1- or 2-year membership between 1 and 30 November 2025 (both dates inclusive) and enjoy:

• Discounted joining fee
• November 2025 on us (no pro-rata fees)
• 50% off membership fees for December 2025 and January 2026
• No membership fee increases during 2026 (your 2025 rate is held throughout 2026*)
• Full Premier access for December 2025 (excludes Collection Clubs).

Qualifying Criteria

To qualify for the 50% discount in December and January:

1. Sign up for a new Adult 1-year or 2-year membership (Club, Premier, Premier Select, Off-Peak, or Youth 14–23) between 1–30 November 2025.
2. Pay a discounted joining fee:
   • R199 at all Clubs (including RED)
   • R599 at Collection Clubs
3. Download the Virgin Active Rewards App by 10 December 2025.
4. Train at least 4 times on separate days in December 2025.
5. Your membership must be in good standing (no arrears) at the time of the January 2026 debit-order run.
6. Discount Period

• Valid from October 2025 to September 2026 / 2027.
• Once eligibility criteria are met, the discount will apply for the month ahead and continue for 12 or 24 months, depending on membership term:
  1. 1-year membership: 12 months discount
  2. 2-year membership: 24 months discount

January 2026 Discount Table

The table below shows the member’s selected preferred debit order (DO) date. To qualify for the January 50% discount, the training window will start 30 days before the cut-off date or on the member’s join date if they joined less than 30 days prior.

Additional Benefits

• Full Premier access (reciprocity) for December 2025 — excludes Collection Clubs.
• No pro-rata fees, access card or device fees for November 2025 joiners.
• First debit order will apply to December 2025 membership fees.
• If the 4-training-session requirement in December is not met, or the Virgin Active App is not downloaded by 10 December 2025, the 50% discount for January 2026 will not apply; however, the 2026 price lock will remain in place.
• Workplace Wellness corporate partners and Momentum Multiply joiners also qualify for this offer, subject to their standard agreement joining fees. The 50% November promotional discount will be applied after any existing corporate or programme discounts have been deducted from the standard membership rate.
• Upfront payers:
  • 1-year product: get 1 month free at end of term
  • 2-year product: get 2 months free at end of term

Discovery Vitality Joiners (November 2025)

• Activation fee: R699 (or lower depending on membership type).
• Up to 75% off monthly membership fees through Discovery Vitality.
• November 2025 on us (no pro-rata fees).
• 2026 rate freeze: remain on your 2025 quoted rate through to December 2026* refer general terms and conditions (including Collection Clubs)
• Full Premier access for December 2025 (excludes Collection Clubs).
• Enjoy 20% off ALL Virgin Active in-Club Kauai and Nu purchases from December 2025 through to close of business on 31 December 2026. The discount activates after your first successful debit order (therefore available from 10 December 2025) and remains valid while your membership is in good standing till 31 December 2026 * see Kauai / Nu Ts and Cs below:

Kauai / Nu Discount Terms & Conditions

• To redeem this offer, download the VA Rewards App and show your unique discount code (click on Rewards to view it) at checkout.
• The selected Kauai / Nu discount can only be redeemed at Kauai or Nu stores inside Virgin Active clubs by scanning the QR code or asking the cashier to manually enter the unique discount code.
• This discount cannot be exchanged for cash, and no change will be given.
• The unique discount code is non-transferable.
• The member whose name appears on the voucher must be the payer.
• The discount does not apply to snacks or bottled drinks sold in Kauai or Nu.
• The offer cannot be used with the Kauai App or any other promotion, discount, voucher, or delivery service (e.g. Uber Eats or Mr D).
• Kauai and Virgin Active staff are not eligible to redeem this promotional offer or combine it with staff discounts.
• The Kauai menu may vary by store. Members may only redeem menu items available at the specific store they are visiting.
• Kauai cannot be held liable for unredeemed discount codes due to expiry, loadshedding, or any POS/internet connectivity issues.

This discount is only valid within South Africa and excludes Kauai and Nu branches located inside Virgin Active clubs in Namibia and Botswana.

General Conditions applicable to November ’25 Public and Vitality Offer

• Public Offer: Valid for new members only at Virgin Active Clubs in South Africa, Namibia, and Botswana.
• Vitality Offer: Valid for new members only at Virgin Active Clubs in South Africa.
• Membership must be active and authorised in November 2025.
• No multiple campaign benefits: members may not participate in more than one new-joiner campaign within their initial 12- or 24-month period.
• Members must not cancel within their cooling-off or initial commitment period to retain the discount.
• Discounts apply only while your account is in good standing.
• Offers cannot be exchanged for cash, refunds, or rebates.
• Club facilities and class offerings vary by location.
• Youth members who join in November will keep their 2025 rate through 2026 while eligible for their membership type. On their birthday, the applicable 2026 rate for their new age category will automatically apply.
• Your quoted 2025 rate remains applicable in 2026, no price increase is applied unless upgrading, downgrading or your club has a revamp during this time in which case the members price point will go up to the current rate for that membership type.
• If a member freezes their membership from 1 December 2025, discounted months will not apply and when coming out of freeze state, the rate lock will apply to membership fees remaining in 2026 only.

Exclusions applicable to November ’25 Public and Vitality Offer

This offer is not available to:

• Existing members or membership conversions of any kind.
• Members who were active within the last 30 days.
• Virgin Active Point members (separate offer applies).
• Short-term (3-month), Club-V, Dependant, complimentary, Vitality Legacy Club, staff, nominee, or tenant memberships.
• Members with unsettled arrears or disciplinary issues.
• Members downgrading, upgrading or converting to any other membership type (including Corporate Conversions and Upgrades to Collection).
• Members Joining on the Public to Vitality Membership Type.
• New members may not downgrade their membership price point (e.g., move from a public to a corporate or wellness membership) within the first 6 months of joining. This exclusion applies from 1 August 2025.

• Joiners on Club-V/Club-V Max or U14 products (0 – 7 and 8 – 13 years) are excluded from these offers.

U14, Club-V, and Club-V Max Offers

Join Virgin Active on an U14, Club-V, or Club-V Max membership between 1–30 November 2025 and:

• Pay no joining, access-device, or pro-rata fees for November.
• Receive a complimentary swim lesson at participating Clubs.
• Offer available to all corporate and wellness partner members.
• Complimentary swim lessons must be completed within one month of joining.

Club-V complimentary Visits (Bring Your Child)

Between 1–30 November 2025, parents or legal guardians can bring their children to Club-V or Club-V Max for two complimentary visits.

Conditions:

• Children must be 6 weeks to 13 years old. Club-V facilities – 6 weeks to 9 years and Club-V Max facilities – 6 weeks to 13 years.
• Parents/guardians do not need to be Virgin Active members.
• On arrival, parents must:
  • Complete a guest register and disclaimer for each visit.
  • Present an ID or driver’s licence and proof of legal guardianship.
  • Sign children in at the Club-V facility.
• Current Virgin Active parents must also complete a child disclaimer on each visit.

Complimentary Swim Lesson (All New Joiners)

All new joiners in November 2025 (adult or child) qualify for a complimentary Swim lesson:

• Conducted by the resident Swim Coach at participating Clubs.
• Complimentary lesson lasts 20–30 minutes and includes a short in-pool session.
• Must be booked and completed within one month of joining.
• The coach will contact you to arrange the session.

Virgin Active reserves the right to amend, suspend, or terminate this promotion at any time. For any queries, please contact your nearest Virgin Active Club.