Getaway Competition Terms and Conditions

By participating in the Virgin Active Ultimate Getaway Competition, you agree to be bound by the following terms and conditions.

1- Eligibility

This competition is open to Virgin Active Members who have downloaded the Virgin Active App (“Virgin Active App Members”).
Participants must be 18 years or older by midnight on 4 August 2025.
Participants must reside in South Africa.
Participants must earn their entry/entries into the lucky draw either from their weekly reward(s) via the Virgin Active App, or through the Refer a Friend campaign linked to this competition (see below).

2- Competition Entry via weekly rewards

To stand a chance to win, Virgin Active App Members must train between 4 August 2025 to 5 October 2025 (both days inclusive).
Entries are unlocked from your weekly rewards pool once you achieve your weekly visits goal for that week (Monday to Sunday). Remember, a maximum of one visit is counted daily per day towards your weekly visits goal.
Once your weekly visits goal is achieved, you must select the competition entry into the lucky draw as your reward to stand a chance to win the Grand Prize. One weekly reward will unlock one entry into the lucky draw.
By selecting the competition entry as your reward, you agree to the terms and conditions of the competition.
Entries into the lucky draw are only unlocked via the Virgin Active App.

3- Competition Entry via the Refer a Friend campaign

Gain entries into the lucky draw by complying with all the terms and conditions for the Refer a Friend | Ultimate Getaway Competition offer.

4- The Grand Prize:

The Grand Prize is a trip to any international destination of your choice for yourself and a nominated travel companion (your “Friend”), valued at a maximum and total value of R200 000 for both travellers*.
Trip duration: 7 Days / 6 Nights of accommodation (depending on your chosen destination and holiday package)
*The total value of the holiday package for both the Winner and your Friend together may not exceed R200,000 (two hundred thousand rand). Should the total cost of the selected holiday package be less than this amount, the Winner shall not be entitled to claim, receive, or be compensated for the difference in cash, credit, or any other form. No portion of the unused value of the Grand Prize is transferable, exchangeable, or redeemable for cash or any other benefit.

Inclusions (which is strictly subject to a maximum of value, as stated above):

Return flights from South Africa to your chosen international destination;
Accommodation;
Airport transfer to and from the airport (within in South Africa) as well as from your destination airport to your holiday accommodation;
Spending money to a maximum of R20 000;
Any visa fees, where applicable;
Air passenger taxes, where levied; and / or
Travel Concierge Assistance.

Exclusions:

Visa bookings, transport other than airport transfers mentioned above, any activities and excursions, all meals and drinks, as well as anything that is not provided for in these terms and conditions and / or the selected holiday package.
The Winner is responsible for paying for all additional and/or incidental expenses not included in the Grand Prizes.

Grand Prize value and restrictions:

The Grand Prize is not transferable and can only be issued in the Winner’s name.
The Grand Prize is subject to availability and cannot be transferred, substituted, on-sold or exchanged for cash.
Virgin Active reserves the right to substitute the Grand Prize with any other prize of equal value at its sole and absolute discretion. Should the holiday destination package not be available for whatever reason, including but not limited to travel bans or war, Virgin Active shall not be liable whatsoever.

Destination options:

Destinations to choose from include, but are not limited to: Paris, New York, Dubai, Abu Dhabi, Bali, Brazil, Sao Paulo, Zanzibar, Seychelles, Singapore, Phuket, Mauritius, Vic Falls.
Virgin Active will make use of a third-party travel agency to assist with supplying the Grand Prize to the Winner. Booking dates, destinations, accommodation and packages are subject to availability, and the available options for the applicable redemption period (**see below) shall be as provided by the third-party travel agency at the time. The Grand Prize is only available at participating international resorts, airlines and countries.

Redemption:

**The Grand Prize must be redeemed within 6 (six) months of the date of the Grand Prize draw and the Winner chosen (see below, per Grand Prize draw). In other words, the trip must take place within six months of the Grand Prize draw. Failure to do so will result in forfeiture of the Grand Prize, unless otherwise agreed in writing by Virgin Active in its sole discretion.
Once the holiday package is booked, it is non-refundable, and dates of travel are locked in. Any amendment to the booking which incurs a fee that exceeds the R200 000 Grand Prize value, shall be for the Winner’s own cost and account.

5- Winner Selection and Notification:

The competition will run for a total of 10 weeks commencing on 4 August 2025 until 5 October 2025 and will consist of a series of randomised weekly draws to select the finalists.

Weekly finalists draw:

A finalist will be drawn every Tuesday from 12 August to 14 October. There will be a total of 10 finalists.
Virgin Active will make 3 (three) attempts to contact the lucky draw finalist by email or phone or any other means of contract available. If there is still no response, Virgin Active will pick a new lucky draw finalist and the process will repeat until a finalist is successfully contacted.
Finalists will be listed on the dedicated competition landing page: Virgin Active | Win the Ultimate Getaway Competition. By accepting to be a finalist, you grant permission to Virgin Active to use your name and photograph on Virgin Active’s domain, email and social media platforms. Should you decline, you are required to inform Virgin Active accordingly
The last date to earn a weekly reward including the competition entry is 5 October 2025.

Grand Prize draw:

The Grand Prize draw will take place on 24 October 2025 on which date the winner of the Grand Prize (“the Winner”) will be selected. Of the 10 finalists, there will only be one Winner of the Grand Prize.
The 10 finalists will be invited to participate in the Grand Prize draw.
The Winner will be drawn by Virgin Active, at its sole discretion, whose decision will be final, and no correspondence will be entered into or entertained.
Travel requirements and Winner’s responsibilities:
The Winner will be given a selection of holiday packages from which they can choose 1 (one) that is available across several applicable destinations.
The Winner is invited to digitally document their trip and to share this digital content on social media across Virgin Active platforms and associated platforms and by participating in this competition and providing Virgin Active with such content, you agree that Virgin Active may use such media, images and details in its marketing and promotional material on its official domain, email and social media platforms. Should you decline, you are required to inform Virgin Active accordingly.
Virgin Active will arrange delivery of the Grand Prize upon receiving verification of the identity of the Winner as well as receipt of all requested and required documentation as requested from the Winner (at Virgin Active’s sole and unfretted discretion).
The Prize may not be awarded if the above-mentioned participation criteria, eligibility and / or any of these terms and conditions as set out above have not been adhered to, and / or if Virgin Active detects and/or suspects any irregularities or fraudulent practices. Any breach or non-compliance with these terms is deemed material. Virgin Active may at any time disqualify entries, void prizes and / or pursue legal action if it detects or suspects, at its sole discretion, any irregularities, fraud and / or abuse of these terms, including but not limited to false entries and / or manipulation of the referral process in any way. Virgin Active reserves all rights to investigate and / or to act against such misconduct, whether intentional or not.
The Winner and their Friend must have a valid passport without any travel restrictions. Passports must be valid for at least 6 (six) months after the intended return date and must have at least two blank pages.
Identification is required for all passengers travelling domestically. A South African identity document, Smart ID card or driver’s licence is required for check-in.
The Winner is responsible for ensuring compliance with the immigration law of all countries visited on the itinerary.
It is the Winner’s responsibility to ensure they have all required supporting documentation or visas if they are a South African permanent resident or have become a citizen of a country by naturalisation.
The Winner and their Friend agree to sign all documentation as required.
Travel documents (including airline tickets, hotel vouchers, itineraries or any other document (whether electronic or otherwise) used to confirm an arrangement with a third-party service provider) may be subject to certain conditions and restrictions, including being non-refundable, non-date-changeable and subject to cancellation and amendment fees.
All airline tickets must be issued in the name of the passport/identity holder. The Winner is responsible for ensuring that your names (as per identity documentation and/or passports), identity and/or passport numbers, travel dates, times, departure, destination and routings as reflected on your travel documents are correct. An incorrect name on a booking may result in an inability to travel on that booking and the booking being cancelled, which Virgin Active shall under no circumstances be held responsible. Please review your travel documentation carefully and advise the third-party travel agency immediately of any names, dates or timing errors.
The Winners travel documents may be electronically shared with the Winner before travel. The Winner must observe all airline check-in times and requirements (many airlines allow you to check in online within specific timeframes.) If, for any reason, you do not receive your travel documentation, please let the third-party travel agency know so that they can supply this to you well in advance of your departure.
Visas are required for South African passport holders to travel to most destinations. More than one visa may be required for the final destination and for any transits or stopovers. It is the sole responsibility of the Winner to ensure the correct visas are obtained for the selected holiday destination package. It is essential to check that you hold the required visas for your travel, not only for the final destination but also for all transits, stopovers, port entries, border crossings and ocean border crossings. Winners hereby acknowledge and agree that Virgin Active shall not be liable for any claims or costs for which you are liable, associated with entry being denied into a country, visa requirements that change without forewarning, travel bans, travel restrictions or denial into a country as a result of incorrect visas, insufficient supporting documentation, internal security matters, customs or home affairs related matters. Virgin Active cannot be held liable for any claims related to working visas, student visas or residency permits.
It is the Winner’s responsibility to check health requirements and recommended precautions relevant to your travel, including but not limited to ensuring that all necessary vaccination documentation is presented. We recommend you consult your local doctor, travel medical service or specialist vaccination clinic before commencing travel. Most vaccinations need to be administered before travel to be considered adequate.
The Winner is responsible for paying for all additional and / or incidental expenses not included in the Grand Prize (and subject to the maximum value thereof*), including but not limited to any items of a personal nature not noted within the holiday package (e.g. meals, souvenirs, activities, executions, travel), all medical and travel insurance or expenses (as required), spending money, visa bookings, taxes not mentioned, approximate taxes, city taxes, items not mentioned on the booking confirmation, gratuities and porterage, tours or sightseeing not mentioned and any other extras or activities the Winner wishes to experience.

7- General

All participants’, finalists’ and the Winner’s personal information will be processed in accordance with prevailing South African data protection legislation, as well as in accordance with Virgin Active’s Privacy Policy (available on the Virgin Active website) and by participating in this competition you consent to such processing.
No Prize will be awarded to any person to whom such prize may not be legally awarded including, but not limited to, minors under the age of 18 (eighteen) years. For avoidance of any doubt, you and your Friend must be 18 (eighteen) years old or older at midnight on 4 August 2025.
These terms and conditions are governed by the laws of the Republic of South Africa and subject the exclusive jurisdiction of the South African courts.
This competition may be terminated or extended at any time by Virgin Active at their sole discretion or if circumstances arise outside its control. In the event of such termination, all participants agree to waive (give up) any rights they may have in terms of this competition and acknowledge that they have no claim of any kind against Virgin Active, their participating partners or their promotional agents.
Virgin Active shall not be responsible or liable in any manner whatsoever for any loss, damage, injury, death, delay, cancellation, expense, or inconvenience suffered by the winner or any accompanying persons, arising from or in connection with: (i) the acts or omissions (whether negligent or otherwise) of any third-party service providers involved in the fulfilment of the Grand Prize, including but not limited to travel agents, airlines, hotels, tour operators, transport providers, or insurers; (ii) the cancellation, rescheduling, or delay of any flights or accommodation; (iii) the imposition of travel restrictions, travel bans, visa denials, border closures, or any other governmental or regulatory interventions that may affect the use or enjoyment of the Grand Prize; or (iv) any force majeure event or circumstance beyond the reasonable control of Virgin Active. The Winner expressly acknowledges that all travel arrangements are made at their own risk and shall be subject to the terms and conditions of the relevant third-party providers. Virgin Active does not guarantee the performance or availability of any third-party services.
By accepting the Grand Prize, the winner irrevocably indemnifies and waives any and all claims, demands, actions, or causes of action against Virgin Active, its directors, officers, employees, and agents, in respect of any liability or loss arising directly or indirectly from any act or omission of any third-party service provider related to the Grand Prize.