Important Update Group Ex Class Attendance

Dear Group Exercise Members,

We have observed that you have been reserving spots in classes but failing to attend without cancellation. This behaviour affects other members who wish to participate and is not acceptable.  Should you not be able to attend please cancel 3 hours prior to the class start time, this can be done on your app.

Effective immediately, any member who books a class and does not cancel at least 3 hours prior to the start time will have their booking privileges suspended. If this continues next week, we will restrict your access to future bookings.

We expect your cooperation in creating a fair experience for all members.

Thank you.

Best regards

CGM