• If a player has any concern with their booking or payment etc, please
contact the club where you made the booking. These contact details are
available on our website, on playtomic etc.
• You are also welcome to message the club directly on Playtomic. Our club
staff respond to these queries within an hour or two. If we are required to
contact Playtomic to resolve issues (very seldom) we have direct access to
them via in app chat and that usually gets resolved within 12 hours.
• Any queries directed to Virgin can be directed to the applicable Padel Club.
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