KAUAI / VIRGIN ACTIVE: 30-day Smoothie Subscription Survey Offer Terms and Conditions

Complete the Virgin Active survey emailed to you between 22 to 25 July 2022 (both dates included) and get 30 days of free smoothies from Kauai:

  • Members completing the Virgin Active survey from 22 to 25 July 2022 (both dates inclusive), receive a 30-day Smoothie Subscription offer from Kauai.
  • Not applicable to members who are under 18 years of age.
  • The survey needs to be completed in full no later than 31 July 2022 in order to qualify.
  • All adult members completing the Virgin Active South Africa survey are required to download the new Kauai app in order to qualify and receive their 30-day Smoothie subscription via the Kauai app.
  • The member must provide the same cell phone number to Virgin Active, that was used to sign up for their Kauai app profile in order for them to be rewarded with their 30-day Smoothie subscription offer.
  • If a member has provided a different cell phone number to Virgin Active, to what was used to create a Kauai App profile, the 30-day Smoothie subscription offer will not be visible to the member in their Kauai app profile.
  • The smoothies can be ordered and redeemed daily for 30 consecutive days from the 26th of July 2022.
  • The offer allows for one small (350ml) Smoothie per day. Once a member has redeemed their daily small (350ml) Smoothie voucher, a new voucher will become available the next day to redeem.
  • Members can redeem any 350ml Smoothie, Protein Smoothie and/or Superfood Smoothie as part of their 30-day Smoothie subscription.
  • Kids Smoothies (250ml) are not included in the 30-Day Smoothie Subscription offer.
  • Any smoothie add on’s will be charged for at the normal menu price.
  • To redeem this offer, simply follow the next steps:
    • Tap on the ‘’Subscriptions’’ section in the Kauai App
    • Select ‘’My Subscriptions’’ and your ‘’30-Day Virgin Active Smoothie Subscription’’ offer will be visible.
    • Tap to view or redeem your 30-Day Smoothie Subscription vouchers.
    • To redeem your smoothie voucher in store, place your smoothie order at the till, open the offer and scan the QR code in order for the voucher to redeem on the transaction.
    • If you would like to place an order ahead for pick up for a select time OR for delivery, select the store that you would like to order from, select your smoothie and add to your cart, proceed to checkout and select ‘’use a subscription’’ in order to redeem your voucher on the transaction.
  • Members can redeem their Smoothie subscription offer at any Kauai store in South Africa (inside and outside Virgin Active), as well as the Kauai Food Truck.
  • These vouchers cannot be exchanged for cash or used against any other smoothie or Kauai special offer.
  • These vouchers cannot be redeemed from Kauai with any other delivery partners like Uber Eats, Mr D Food and/or Bolt Food.
  • Members cannot redeem their Smoothie subscription offer at Kauai Saheti School, Kauai American School, Kauai Parklands College or any store outside of the borders of South Africa.
  • Members joining in Namibia and Botswana will not receive this offer, refer to specific offer for these territories for July 2022 and these vouchers cannot be redeemed in Namibia or Botswana Kauai outlets or any other Kauai stores internationally.
  • The 30-Day Smoothie Subscription offer cannot be redeemed at Nu stores.
  • Members will need to download the new Kauai app onto their smartphone device in order to receive the voucher.
  • Only eligible, compatible smart phone devices qualify for this. In order for member to have access to the 30 day Kauai subscription, their device software needs to be compatible with the new Kauai App.
  • The 30 day smoothie subscription can only be accessed via the new Kauai app.
  • Members must ensure they have the latest software version updated on their device.
  • Android Devices are compatible with the Kauai App if the Android Software is version 10 or higher. For optimal app use, the device will require a minimum of 1.5 GB RAM. Any lower RAM specification may lead to lower response times.
  • IOS Devices are compatible with the Kauai App if the IOS Software is version 9 or above. The minimum device specification for IOS is iPhone 6 and above.