New Joiner Promotions: February 2024, Terms and Conditions

Join Virgin Active between 1 and 29 February 2024 (both dates included), train at Virgin Active 4 times in 2nd & 3rd months, have successful debits and get 50% off over 3 months of membership fees.

• New joiners (hereinafter referred to as “members”) taking up a Virgin Active membership will enjoy discounted membership rates as follows, provided they meet the following qualifying criteria:
• Joining on an adult 1- or 2-year membership between 1 and 29 February 2024 (both dates included); and
• Training a minimum of 4 times on separate days in the required period * see detailed cut-off dates.
• And having a successful debit order payment in respect of March and April’s debit order
• Pay 70% of the March membership fees, i.e., a 30% discount.
• Train 4 times in March on 4 separate days and earn your next discount - pay 40% of your monthly membership fee for April, I.e., a 60% discount.
• Train 4 times in April on 4 separate days and earn your next discount - pay 40% of your monthly membership fee for May, I.e., a 60% discount.
• Members paying cash up front, not via debit order, will pay for 12 months upfront and receive an additional 2 months of membership for free, added to the end of their contract period.
• The members’ March and April and debit orders must be successful on first attempt for them to qualify for the discounted April and May membership fees.
• If the members debit order is not successful on first attempt in month 2 or 3 then they no longer qualify.
• If the member does not train 4 times in the month, then they no longer qualify for this campaign.

OR, Join Virgin Active on a Premier membership between 1 and 29 February 2024 (both dates included) have successful debits and get a 25% discount on monthly membership fees for your first 12 months of membership:

• Joining on an adult 1- or 2-year Premier membership between 1 and 29 February 2024 (both dates included);
• And receive a 25% discount on your first 12 months of membership fees.
• Not applicable to members joining on Premier Select or Premier Youth products.
• Debit orders must be successful on first attempt to enjoy the 25% discount on membership fees in your first 12 months of membership, if a debit order is not successful, the 25% discount falls away entirely.
• No training requirements associated with this offer.
• This offer is applicable to wellness and corporate partner members.
• Members cannot get both offers, i.e., 50% discount over three months & the Premier 25% off. Member needs to choose between one of the campaigns.

General clauses applicable to both campaigns in February 2024:

• Pro-rata membership fees will not be payable for February 2024, i.e., January is on us.
• No access card / device fees are payable for joiners in February 2024
• Joining fees are applicable, R199 for public joiners on all membership types and R499 activation fee for Vitality members.
• The members’ first debit order will be for fees in respect of March 2024.
• The members’ debit orders must be successful on first attempt for them to qualify for the discounted membership fees.
• If the member’s chosen debit order date is not the 1st of the month, then the debit order for the membership fees for March 2024 will run on the specified date in February 2024 as per the membership agreement.
• If the members debit order is not successful on first attempt, then they no longer qualify.
• The relevant membership needs to be active and authorized on Virgin Active’s membership system by no later than 29 February 2024.
• This offer is not applicable to short term, 3-month, complimentary, Vitality Legacy Club, Virgin Active staff, or tenant memberships.
• Existing members upgrading to Collection Club status qualify for this offer, as well as new joiners at Collection Clubs.
• This offer will only apply if the member’s Virgin Active account is in good standing and not in arrears.
• This campaign is applicable to new joiners in South Africa, Namibia and Botswana.
• This offer also applies to corporate members including those joining via Discovery Vitality and are subject to confirmation of valid Discovery Vitality membership, Visit discovery.co.za to join Vitality.
• The member’s contract must not be cancelled or terminated within the residual cooling-off period, or the initial commitment period stipulated in the membership contract, in order to qualify for the free months.
• This promotional offer cannot be exchanged for cash or some other rebate.
• Facilities and group classes may differ from Club to Club.
• Should a member elect to “freeze” (i.e., suspend) their membership contract in the promotional period of the campaign, the discounted months will not continue or be carried over and this offer will cease if the membership is frozen.

Detailed cut-off dates: If your chosen debit order day is:

Note that debit order sweep batches take place between the 1^st to the 10^th the month:

Exclusions from these promotional offers:

• Except for Collection Club upgrades and conversions, outside of the initial period, no existing member can qualify for this promotion.
• These offers are not applicable to members joining via a short term, complimentary, Virgin Active staff, or tenant membership.
• All Junior Memberships (e.g., Under 18s-, 7-13- and 14–17-year-old members and Club V / Club V Max membership products) do NOT qualify for these offers.
• Only Adult members over the age of 18 qualify for these offers.
• These offers are excluded from membership conversions of any kind if a member’s prior membership is still within the commitment period of the prior contract.
• Members who have had a prior membership at Virgin Active will need to have a clean membership history that was/is in good standing (i.e., no previous or current arrears and/or poor disciplinary record), to qualify for these offers.
• If the member has cancelled their Virgin Active membership (for example, but not necessarily limited to, cancellation within the legally permitted cooling-off periods) then they will not be eligible for the discounted months.
• These promotional offers cannot be exchanged for cash or some other rebate.
• Facilities and group classes may differ from Club to Club.
• Should a member elect to “freeze” (i.e., suspend) their membership contract while this promotional campaign is running, the discounted months will cease and not be carried over.

U14, Club-V and Club-V Max offers for February 2024:

Join Virgin Active on an U14 or Club-V / Club-V Max membership type between 1 and 29 February 2024 (both dates included) and pay no upfront fees: 

• New joiners (hereinafter referred to as “members”) taking up an U14 membership type or Club-V / Club-V Max membership pay no upfront fees i.e., no joining fee, no access card / device fee, and no pro rata membership fee for February 2024. 
• This offer is available to all corporate memberships, including Virgin Active’s wellness and/or rewards partners.
• Prior to signing up, children are eligible for 2 free guests visits to Club-V (6 weeks to 7 years) and Club-V Max (6 weeks to 13 years).
• Any child signed up in the period 1 to 29 February 2024, gets a free Swim Assessment at participating Clubs.

Terms and Conditions: Virgin Active parents “bring your child to Club-V for 2 free visits”

• Between 1 – 29 February 2024 (both dates inclusive), Virgin Active invites parents to bring their child/children to Club-V or Club-V Max for 2 free visits.
• This includes 2 free visits for the accompanying parent if they are not a Virgin Active member.

If the parent is not a current Virgin Active member:

First visit:

• Parents who are not current Virgin Active members, arriving at the club, will be required to complete a guest register process for themselves and their child/ren.
• Parents must bring their ID document with them.
• Once inside the club, parents may bring their child/ren to the Club-V facility and sign them in there.

Second visit:

• Parents who are not Virgin Active members, bringing their child/ren for their second visit, can enter the club for the 2^nd time and final time using their ID.
• Parents will be required to complete a disclaimer for their child/ren upon entering the club, as well as the guest register for themselves.
• Once inside the club, parents may bring their child/ren to the Club-V facility and sign them in.

If the parent is a current Virgin Active member:

First visit:

• Parents who are current Virgin Active members, arriving at the club, will be required to complete a disclaimer for their child/ren upon club entry.
• Once inside the club, parents may bring their child/ren to the Club-V facility and sign them in.

Second visit:

• Parents who are Virgin Active members, bringing their child/ren for their second visit, will be required to complete a disclaimer for their child/ren upon club entry.
• Once inside the club, parents may bring their child/ren to the Club-V facility and sign them in.

Adult, Club-V and U14 offer – Swim Assessment

Join Virgin Active in February 2024 and qualify for a free Swim Assessment: 

• All members joining at select Virgin Active Health Clubs in February 2024, qualify for a free Swim Assessment conducted by the resident Swim Coach to assess the members level of swimming competency, and advise on coaching required to improve the members swimming level. 
• This offer is available to all new adult members as well as children joining on U18 and Club-V/Club-V Max membership products. 
• 128 Clubs are participating in this. 
• The resident Swim Coach will contact all new joiners and set up a time for the complimentary appointment. 
• The member will be required to swim in this session and the entire session will last around 20 to 30 minutes.